Shipping policy

Expected Delivery Time:

We offer a fast personalization service worldwide with most orders - including bespoke customized products. It will usually take about 5-7 business days to be delivered.

Shipping Fee:

Shipping costs will be calculated directly during the order completion process; for customers who cannot purchase online, please contact us to communicate specific shipping costs. Free shipping within the US .Except for Alaska and Hawaii where an additional $200 shipping charge will apply.

Shipping Methods:

We may ship orders by FedEx, UPS, USPS, DHL, and 4PX Postage.

Shipping Place:

We now directly ship to the USA.
Customers in other countries or regions please contact us to purchase products.

Track Your Order:

When your order is dispatched we'll send you an email with your tracking details so you can follow its journey. If for any reason you don't receive this, please email us at info@charmingkey.com and we'll update you on your order's progress.